How can we help you?

To create a DEGX account, click the "Sign Up" button in the top right corner, enter your email address, create a strong password, and complete the verification process. You'll need to verify your email and complete KYC (Know Your Customer) verification to access all features.

DEGX offers competitive trading fees:

• Standard: 0.2% per transaction
• With ≥ 155,000 DEGX: 0.15% per transaction

P2P marketplace: 0.2% merchant fee (buyers pay 0%), reduced to 0.15% with DEGX holdings.

Crypto withdrawals incur:

• Standard: $0.50 platform fee
• With ≥ 155,000 DEGX: $0.25 platform fee (50% discount)
• Plus blockchain network fee (varies by network)

The total fee is displayed before confirmation. Network fees vary depending on blockchain conditions and are not controlled by DEGX.

To qualify for discounted fees, you need to hold at least 155,000 DEGX tokens in your DEGX wallet.

Benefits include:

• Trading fees: Reduced from 0.2% to 0.15%
• P2P merchant fees: Reduced from 0.2% to 0.15%
• Withdrawal fees: Reduced from $0.50 to $0.25

To enable 2FA, go to your account settings, select "Security," and click "Enable Two-Factor Authentication." You can choose between Google Authenticator or SMS authentication. We highly recommend using Google Authenticator for enhanced security.

Users can stake supported assets to earn rewards:

• Flexible Staking (DEGX & USDT): Up to 8% APY
• Locked Staking (DEGX only): Up to 30% APY depending on duration (3, 6, 9, 12 months)

Note: Reward rates are variable and not guaranteed. Rewards are funded from platform trading revenue. Participation involves risk, including potential loss of principal.